Information, Advice & Support

Surrey Family Information Service

The Surrey Family Information Service want to support all parents and carers, professionals, children and young people (aged 0-25), to help them make informed decisions about services or support they may want or need to access. To help you find services available in your local area, or online, they have created a directory of over 8000 services (including ones offered by organisations other than Surrey County Council), covering SEND, childcare, health, education, social care, leisure and help and support services. If you can’t find what you are looking for online, they also have an enquiry service where you can contact the team for further help, information or advice online, over the phone or by email.

You can also find useful information using the links below:

Accident prevention

Child Accident prevention week 4-10 June 2018 – poster and resources

Alcohol & Substance Misuse
Drugs Alcohol and Smoking – Advice for ParentsCatch 22 – Surrey Young People’s Substance Misuse Service

Alcohol Package Booklet – April 2018

Drink Coach Surrey – Briefing

Drink Coach Surrey – Resources

Surrey integrated substance misuse service

Advice for parents on bullying
Advice for Parents on Cyberbullying (PDF)
Bullying at School – The Law

Child Deaths and Bereavement Support
See our Child Deaths and Bereavement Support page

Child Protection

Child protection enquiries leaflet

Child protection conference agenda

Child protection conference information for families

Child Protection survival guide for Roma parents

Child Sexual Exploitation

Child sexual exploitation advice for parents
Surrey Police – Sexual Exploitation
Child Sexual Exploitation – Children’s Social Care

Understanding CSE – free resource to help recognise and understand CSE

Visiting our SARC – a guide for parents and carers

Children & Young People who self harm
Self harm – Health and Wellbeing Surrey

Children breaking the law

Domestic abuse
Domestic abuse – information for familiesSurrey Against Domestic Abuse 

Clare’s Law


Gang activity
Information to follow

Honour Based Violence and Forced Marriage

True Honour

Karma Nirvana

Mental Wellbeing
Mental wellbeing – Health and Wellbeing Surrey

Suicide Prevention Toolbox December 2020

Suicide Prevention – SSCP Leaflet for Children and Young People

Suicide Prevention – SSCP Leaflet for Parents

Online Safety and Technology

Common Sense Media – a list of aged based rating criteria for apps, games, films, music and more

Apps and Social Media Library (June 2018) – a comprehensive list of apps and social media websites with descriptions


Education for a connected world – describes the digital knowledge and skills that children and young people should have the opportunity to develop at different stages of their lives. Published by UK Council for Child Internet Safety (UKCCIS) February 2018

Internet safety Child Safety Online – a practical guide for parents and carers (104.1 KB)

A Parent’s Guide to Dealing with ‘Sexting’ (866.4 KB)

E-Safety – BBC Webwise

Simplified social media terms and conditions (from the Children’s Commissioner)

SHOuT (Surrey Hear Our Thoughts) – advice for parents about Sexting

The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material

UK Safer Internet Centre

Private Fostering

SSCP Private fostering leaflet 2017


Self Harm

Talking to your Children about Emotional Resilience and Self Harm E-Learning – Link to E-Learning on the Virtual College website for parents, aims to provide essential information that empowers and equips parents to better communicate with their children on the issue of self harm.


Encourage children’s safe participation in sport


 Stop the Traffik

The Child Trafficking Advice Centre (CTAC)

Safe childcare 

Online Child Development Guides – free online guides for families

SSCP leaflets

Surrey Safeguarding Children Partnership Information Leaflet

Useful links


Child Sexual Exploitation

Child Protection Conferences – How they work (includes video)



Sexual Assault Referral Centre (SARC)

Surrey Against Domestic Abuse

Surrey Police – Counter terrorism

Protecting the UK against terrorism

Surrey Against Domestic Abuse

Surrey Minority Ethnic Forum (SMEF)

Surrey Police – Sexual Exploitation

Fatherhood Institute

Lullaby Trust – when a baby dies

Proposed Online Safety Initiatives – Government press release February 2018

Surrey Early Support

The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material.

There is a range of help and support available for young people and their families in Surrey.

See also
Our Assessment Consultation Therapy (ACT) team

CAMHS One Stop

Details are on the Surrey and Borders Mindsight Surrey CAMHS website