Information, Advice & Support
Surrey Family Information Service
The Surrey Family Information Service want to support all parents and carers, professionals, children and young people (aged 0-25), to help them make informed decisions about services or support they may want or need to access. To help you find services available in your local area, or online, they have created a directory of over 8000 services (including ones offered by organisations other than Surrey County Council), covering SEND, childcare, health, education, social care, leisure and help and support services. If you can’t find what you are looking for online, they also have an enquiry service where you can contact the team for further help, information or advice online, over the phone or by email.
You can also find useful information using the links below:
Accident prevention
Child Accident prevention week 4-10 June 2018 – poster and resources
Alcohol & Substance Misuse
Drugs Alcohol and Smoking – Advice for ParentsCatch 22 – Surrey Young People’s Substance Misuse Service
Alcohol Package Booklet – April 2018
Drink Coach Surrey – Resources
Surrey integrated substance misuse service
Bullying
Advice for parents on bullying
Advice for Parents on Cyberbullying (PDF)
Bullying at School – The Law
Child Deaths and Bereavement Support
See our Child Deaths and Bereavement Support page
Child Protection
Child protection enquiries leaflet
Child protection conference agenda
Child protection conference information for families
Child Protection survival guide for Roma parents
Child Sexual Exploitation
Child sexual exploitation advice for parents
Surrey Police – Sexual Exploitation
Child Sexual Exploitation – Children’s Social Care
Understanding CSE – free resource to help recognise and understand CSE
Visiting our SARC – a guide for parents and carers
Children & Young People who self harm
Self harm – Health and Wellbeing Surrey
Crime
Children breaking the law
Domestic abuse
Domestic abuse – information for familiesSurrey Against Domestic Abuse
Gang activity
Information to follow
Honour Based Violence and Forced Marriage
Mental Wellbeing
Mental wellbeing – Health and Wellbeing Surrey
Suicide Prevention Toolbox December 2020
Suicide Prevention – SSCP Leaflet for Children and Young People
Suicide Prevention – SSCP Leaflet for Parents
Online Safety and Technology
Common Sense Media – a list of aged based rating criteria for apps, games, films, music and more
Apps and Social Media Library (June 2018) – a comprehensive list of apps and social media websites with descriptions
Education for a connected world – describes the digital knowledge and skills that children and young people should have the opportunity to develop at different stages of their lives. Published by UK Council for Child Internet Safety (UKCCIS) February 2018
Internet safety Child Safety Online – a practical guide for parents and carers (104.1 KB)
A Parent’s Guide to Dealing with ‘Sexting’ (866.4 KB)
E-Safety – BBC Webwise
Simplified social media terms and conditions (from the Children’s Commissioner)
SHOuT (Surrey Hear Our Thoughts) – advice for parents about Sexting
The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material
Private Fostering
SSCP Private fostering leaflet 2017
Radicalisation
Radicalisation
Leaving children at home aloneChild car seats
Road safety for families
Bruising in infants who are not independently mobile
Co-sleeping poster
Dangers of accidental child drowning involving use of bath seats
Self Harm
Talking to your Children about Emotional Resilience and Self Harm E-Learning – Link to E-Learning on the Virtual College website for parents, aims to provide essential information that empowers and equips parents to better communicate with their children on the issue of self harm.
Sports
Encourage children’s safe participation in sport
Trafficking
The Child Trafficking Advice Centre (CTAC)
Others
Safe childcare
Online Child Development Guides – free online guides for families
SSCP leaflets
Surrey Safeguarding Children Partnership Information Leaflet
Useful links
Child Protection Conferences – How they work (includes video)
Sexual Assault Referral Centre (SARC)
Surrey Police – Counter terrorism
Protecting the UK against terrorism
Surrey Minority Ethnic Forum (SMEF)
Surrey Police – Sexual Exploitation
Lullaby Trust – when a baby dies
Proposed Online Safety Initiatives – Government press release February 2018
The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material.
There is a range of help and support available for young people and their families in Surrey.
See also
Our Assessment Consultation Therapy (ACT) team
CAMHS One Stop
Details are on the Surrey and Borders Mindsight Surrey CAMHS website